NOTICES & RECALLS

Hunter Lab Daily Face Fuel 100ml

February 2023 Product does not meet Hunter Lab’s quality standards

Jack & Milly Koala Sippy Cup - June 2022

The recall is due to possible chocking/ingestion hazard

Click here for recall notice.

Product safety recalls

Ferrero Australia Pty Ltd - Kinder Maxi Xmas Mix with Plush (2021) 133g - April 2022

Ferrero Australia is recalling the item due to potential microbial (Salmonella) contamination. All other items listed on the recall notice were not ranged at Myer.

Click here for supplier recall notice.

Ere Perez Pty Ltd - Quandong Green Booster Serum - June 2021

The recall is due to potential microbial contamination.

Click here for supplier recall notice

Kenwood Food Processor - FPM810 and FPM800 - March 2022

Parts of the Julienne disc may detach, posing an ingestion risk

Click here for a supplier recall notice

Playgro Pty Ltd - Clip Clop and Clopette Activity Rattles - March 2021

The abacus ring on the horse's back may dislodge and release the small beads

Click here for supplier recall notice

Myer Plastic Bags

We have taken a step towards a more sustainable future by reducing the uptake of plastics bags in stores across the country. From the 1st of February 2021, we are now charging 15 cents for Myer plastic multi-use bags. A portion of the proceeds will go to the Myer Community Fund which helps support over 60 charities annually. We also have a stylish range of Myer Reusable Bags available for purchase in-store for $2, or bring your own from home.

Thank you for joining with us in this important change.

Learn More

Scam Alert

Please be aware of potentially fraudulent or deceptive emails, phone calls and other unsolicited promotions that use the Myer brand to promote Myer gift cards or gift vouchers. Some of these offers may appear as website banners or wall postings on social networking sites (eg. Instagram or Facebook), and may look like they're coming from or being endorsed by your friends or Myer when they are not.

We encourage customers to be wary of requests to provide personal information or financial information to these scams.

Some examples of known scams include:

Complete customer satisfaction survey with your personal details or financial information that promises a reward at completion

Sharing or liking a social media post in exchange for a gift card or gift voucher

Call a specific phone number and provide personal information in exchange for a reward

Email that provides a scam link to an unknown or malicious website for a reward

Text messages offering a reward by responding or clicking on scam link to a unknown or malicious website

Banner advertising offering free gift cards or gift vouchers in exchange for personal details and passing on a scam link to friends

Complete a survey to redeem free products in connection with store closure

Purchase gift cards to pay a tax debt, infringement notice or to reward employees

Email that provides a scam link to an to an unknown or malicious website for a refund

For examples of known Myer scams in circulation, please click here

Learn more about scams from the ACCC

Do not respond or participate in these offers. Myer will never request personal or banking details in unsolicited communications.

If you would like more information on current scams or would like to report a scam, please contact Scamwatch via the Scamwatch website